Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect the personal information of visitors to this website.

We are committed to respecting your privacy and protecting your personal data.

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2. Data Controller

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3. Information We Collect

We collect only the information necessary to process your request, including:

• Full name
• Email address
• Message content
• Information relating to your project (travel dates, destinations, number of participants, requested services)

This information is collected through the contact form.

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4. How We Use Your Information

Your personal information is collected in order to :

• respond to inquiries submitted through the contact form and prepare a personalized quotation ;
• help coordinate guide services in Japan ;
• communicate with you regarding your request when necessary.

We do not sell, rent, or commercially share your personal information with third parties.

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5. Sharing of Information

When necessary to organize a requested service, certain information may be shared with the selected guide so that they can respond appropriately to your request.

Apart from this service-related purpose, your personal information is not shared with third parties.

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6. Data Retention

Your personal information is retained only for as long as necessary to process your request and provide any related follow-up.

In any event, your data may be retained for a maximum of three (3) years following our last contact.

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7. Data Security

We implement appropriate technical and organizational measures to protect personal information against loss, unauthorized access, alteration, or disclosure.

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8. Cookies

This website uses only cookies that are necessary for its proper operation.

To manage cookies and similar technologies (such as tracking pixels and web beacons), along with the corresponding user consent, we use the Real Cookie Banner consent management tool. Further information about how Real Cookie Banner processes data is available at : https://devowl.io/rcb/data-processing/.

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9. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to :

• Access your personal data;
• Correct inaccurate or incomplete information;
• Request the deletion of your personal data;
• Object to certain types of data processing;
• Request the restriction of data processing.

To exercise any of these rights, please contact us at : contact@nature-and.com

We will respond to your request within a maximum of 30 days.

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10. Governing Law

This Privacy Policy is governed by Japanese law.